Sunday, August 14, 2005

I like this, Whirlpool announces new legal threat policy.

For those of you who don't know, Whirlpool is:

Whirlpool.net.au is a fully independent community website devoted to keeping the
public informed about the state of broadband in Australia. Since its inception
in 1998, it has become a premier destination for broadband Internet subscribers.
As well as its rich source of broadband news and information, Whirlpool boasts
one of Australia's largest technology-related online communities.
And it rocks. They also provide Broadband Choice, with the ability to select a plan or ISP to your own needs, without just using the iPrimus or Telstra plan whacked inside the newspaper.

Whirlpool is brilliant. It has forums, big ones. It's often called Whinge-pool due to the fact that theres always someone complaining about something in any one of the forum areas. If you want to go with an unknown ISP, and the forum is filled with complaints about the hidden clause you missed, you can find out about it without suffering the same problems, business is held accountable.

I'm a nerdlinger, so I reckon it's the bee's knees. Whirlpool's headlines keep up to date with the latest scandals in the Australian Internet world, at least as far as providers are concerned. It's run by volunteers, has no advertising, and runs by donations, for the goodness of public awareness. ACA should be doing this, but instead, these guys are.

It works well, some of the ISPs CEO's answer questions (at least they used to), as well as having staff to represent the ISP within the forums to dispell rumours or false claims. It has been wonderful to see how some of the up-and-coming stars have had to fight against the mighty Telstra's evil doings, to the current point where they are activating exchanges for ADSL where Telstra won't using their own hardware.

All Australians should be aware of, and utilise the services of Whirlpool/BroadbandChoice, as a part of their internet service decisions. But they don't.

Anyhow, the initial news item about the legal threats fills me with gooey joy.

To paraphrase: "if a company threatens us with legal bullying, and tries to chisel away at the freedom of speech in our public forums, we will fudge you up." Kudos and power to 'em.

3 Comments:

At 4:31 pm, August 16, 2005, Blogger Aleks - Anarcho-Syndicalist said...

You are such a tool of the mutli-national broadband and IT companies.

 
At 5:23 pm, August 16, 2005, Blogger Larry Bonewend said...

Just had Telstra sales person "I've just called to say I can save you money!"

"Yes, I am aware that there would be some saving if I switch my only-local calls to the Telstra budget plan, as I am currently on the full service plan whilst using iiNet for my ISP as well using their internation/mobile service. However, there is no need for me to change as iiNet now provides local calls, which is cheaper than your rental, and I get faster internet, with a slight reduction in the download limits that I wasn't reaching anyways. Just doing the paperwork."

"OK"

"Thank you for your time"

"No worries Sir, thank you for your time"

I love being a smartarse. (At least he wasn't from 'the sub-continent')

Anyways, Whirlpool is the enemy of multi-nationals. It highlights their fine-print, it allows people to be aware of complaints, all the things big business likes to keep hidden. It has highlighted the ACCC's fight against every nasty step in the monopoly-abusing Telstra, etc.

But that's why I'm with iiNet (and I hate recommending ANYTHING to ANYONE EVER because I feel like a dirty dirty salesperson and the dirt won't wash off so I just don't do it) because they started off as a small battling Australian company (same goes for Internode, etc), and now are challenging Telstra's ADSL hardware monopoly by activating country exchanges (sound familiar?), as well as existing ones, and providing far greater speeds than Telstra would let anyone use, and with better quality hardware, without tax-payer dollars, and requiring far fewer people interested in connecting than Telstra was going to (not economically viable enough they cried).

If everyone used websites like this, like Choice magazine, hidden fees and charges and penalties could be exposed, and consumer rights would be upheld, and the rip-off multinationals would cease to be.

 
At 6:14 pm, August 16, 2005, Blogger Larry Bonewend said...

ARG, I feel like a salesman, ignore any mention of any company above. *showers*

Except Telstra, diry sack of so-and-so's.

 

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